From what goes
around in the news, it seems kirana shops are big on demand. Not only e
commerce firms but several online wallet companies are trying to join hands
with them and reserve their position in the near promising Indian market.
Companies have
nowadays started attracting retailers and consumers through their new launches
and initiations. Few of them like Mobikwik and Paytm have taken a smart step by
getting themselves associated with local kirana shops of rural and semi urban
areas i.e they are basically underserved areas.
From the recent
reports, these companies have started motivating consumers to move their money
into wallet money at the nearest kirana stores. They are basically targeting
the rural clients. They are essential for convenience and market size. This
will enable the use of digital payment among users who are reluctant or unable
to access them.
This online
wallet and payment company has partnered with NumberMall in Hyderabad, to bring
15,000 kirana stores in its network in the form of cash points, where users can
easily recharge their Paytm wallet. This initiative will help students who
don’t own a bank account and are always active on smartphones. They mostly rely
on cash back offers and reward points for online shopping.
Other Rivals
- Mobikwik has taken a similar initiative by tying up with e commerce player Store King, who is involved in dealing with mobile recharge stores of rural areas of southern India.
- Citrus Pay has started running with 30 kirana stores, to accept money payment through their own Citrus Pay Wallet. "We are trying to understand the usage pattern for customers in rural areas and to ease converting cash into wallet money. We are working on a model in Delhi and Mumbai, which will be soon launched in other cities where users can click a button on the Mobikwik app and get their wallets recharged on payment of cash to an agent at their doorstep," said Mrinal Sinha, COO of Mobikwik.
Paytm has 100
million wallet users, while Mobikwik has 20 million wallet users.
Gillespie said digital wallets have the capability to exclude banks if the
wallet accepts cash payments for reload.
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